Whether delivered through the Cloud, on-premise, or a combination of both, masterIT's fixed-fee technology solutions are customized to proactively manage the IT Infrastructure, Support and Strategy for our clients.
All services are combined into Solutions that include:
- Proactive Technology Management through centralized services for security (patch management, anti-spyware and malware management, spam management), desktop/laptop optimization, documentation, email management, voice services and data backup administration
- Network Administration through a dedicated network administrator for a technology summary, 30 best practices with over 300 sub-categories and a centralized service report review
- Technology Consulting through a dedicated fractional Chief Information Officer delivering a technology roadmap and regularly scheduled meetings for strategic and budgetary planning
- Support Services through masterIT's internal client Remote Engineering Team for help desk support, on-site support, problem identification and resolution, knowledge base, client portal and mobility support
- masterIT's fixed-fee solutions are predictable and scalable as an organization grows or right sizes
Who we are
masterIT serves mid-south organizations with 20-500 employees. We help them leverage technology to be their market leaders.
If you're ready for a better IT outcome, contact us to start a conversation.